Identity theft occurs when your personal information such as your bank account number, debit card number, or social security number is stolen and the information is used illegally.
How identity thieves get your personal information:
- Stealing wallets and purses.
- Stealing mail.
- Stealing credit and debit card numbers by processing your card through a "skimming" device.
- Getting information from your home.
- Rummaging through your trash-a practice known as "dumpster diving."
Fradulently obtaining a credit report.
- Scamming you for information by posing as a business person or government official.
- Diverting your mail to a different location by completing a "change of address" form.
How to protect your information
- Do not give out your personal information unless you are sure you know who you are dealing with or you have initiated the contact. This is on the phone, through mail, or over the Internet.
- Protect your mail. Instead of using an unsecured mailbox take mail to the post office or use post office collection boxes.
- Shred or tear all information such as charge receipts, credit card offers, checks, bank statements, and expired charge cards before putting in the trash.
- Keep your social security number (SSN) secure and only give your SSN when absolutely necessary.
- Protect passwords and personal identification numbers (PIN). Do not give your password or PIN to anyone. This pertains to ATM/Debit cards, Internet banking, and telephone banking.
The Bank will NOT contact you via email for you to enter confidential information. If you receive an email believed to be from CNB, go to our website by using a bookmark/favorite you've established for it, or by typing in our website address from official bank correspondence.
For more information about identity theft go to the following website: www.consumer.gov/idtheft.